At ALBANO MORGADO, S.A. we are aware that your personal data requires a conscious use and based on a relationship of trust.
We respect your privacy and process your data in strict compliance with current legislation.
This page gives you information about our policies regarding the collection, use and disclosure of Personal Information at the time you use our Services.
The General Data Protection Regulation - Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April, considers that “information relating to an identified or identifiable natural person (“data subject”) is personal data. Identifiable is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, identifiers by electronic means or to one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.'.
Depending on how the Customer interacts with ALBANO MORGADO, S.A. (online, offline, by phone and/or in person), we collect various types of information about you, as described below:
Personal contact information:This includes information that the Customer provides to us and that allows us to contact you, namely your name, postal address, e-mail address, social media data or telephone number.
Demographic information:Any information describing your demographic or behavioural characteristics. Examples include your date of birth, age or age range, geographic location (e.g., zip code), favorite products, hobbies and interests, as well as household or lifestyle information.
Computer/Mobile Device Technical Information:Any information about the computer system or other technological device you use to access one of our Websites or Apps (applications), Internet Protocol (IP) address, used to connect your computer or device to the Internet, type of operating system, as well as the type of web browser and its version. If you access the Website or the App (application) ALBANO MORGADO, S.A. through a mobile device, such as a smartphone, the information collected will also include, where permitted, the unique identification number of your mobile phone, advertising identifier, geolocation and other similar data relating to mobile devices.
Information on the use of websites/communications:When you browse and interact with our Websites or Newsletters, we use automatic data collection technologies to collect certain information about your activity. This includes information such as the links you click on, the pages or content you view, and for how long, as well as other similar information and statistics about your interactions, such as response times to content, download errors, and duration of visits to certain pages. This information is collected through automated technologies, namely cookies (browser cookies, flash cookies) and web beacons, and is also collected through third-party tracking services (such as Double Click, Google Analytics, Adobe Dynamic Tag Management and/or Omniture). The consumer has the right to oppose the use of such technologies.
Customer Feedback:This includes information, which you voluntarily share with us, about your experience of using our products and services.
Content generated by the Client:This refers to any content created by you and which you then share with us on a social network, or by transferring it to one of our Websites or Apps (applications), including the use of Social Media Apps (applications), such as Facebook. Some examples include photos, videos, personal stories, other media or similar content. Where permitted, we collect and publish Customer generated content related to a variety of activities, including contests and other promotions, community website features, consumer engagement, and third party social media activities.
Customer support service:We use your Personal Data for customer support service purposes, including answering your questions. This process usually involves the use of certain personal contact information and information related to the reason for your question (e.g. technical question, product question/complaint, general question, etc.).
Other general purposes:We use your personal data for other general business purposes, such as conducting internal marketing and demographic studies, as well as for evaluating the effectiveness of advertising campaigns.
Legal reasons or merger/acquisition:In the event that ALBANO MORGADO, S.A. or its assets are acquired by another company or incorporated therein, including for reasons of insolvency, we may share your personal data with any of our legal successors.
We are committed to ensuring the protection of the security of the personal data that are made available to us, having approved and implemented rigorous technical and organizational measures in this regard. Compliance with these rules is an obligation of all those who accede to them.
Where there is no legal obligation to retain personal data, your personal data will be kept for the time necessary for the purpose for which they were collected, for which purpose they will be anonymized or destroyed.
Within the scope of the purposes described in this Privacy Policy, your personal data will be kept for a maximum period of 12 months, counted from the last contact made.
Within the scope of its activity, ALBANO MORGADO, S.A. may use third parties for the provision of certain services, namely for the conclusion of satisfaction surveys.
Sometimes, the provision of these services implies access, by these entities, to the personal data of our Clients, with ALBANO MORGADO, S.A. being responsible for the personal data it provides.
When this happens, appropriate measures are taken to ensure that the entities that have access to the data are reputable and offer the highest guarantees, which will be duly enshrined and protected in a contract to be signed between the parties.
Thus, any subcontracted entity will have the obligation to adopt the necessary technical and organizational measures in order to protect personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access and against any other form of unlawful processing.
ALBANO MORGADO, S.A. transmits its data to the brands represented for the following purposes:
At ALBANO MORGADO, S.A., we guarantee the means that allow access, as Data Holder, to your personal data. If you wish to access your Personal Data, you can contact us by email: info@amorgado.pt
The Data Subject has the right to request, at any time, the rectification of his Personal Data, either by filling out a form for this purpose, or upon request from the data protection officer.
The Data Subject has the right to withdraw, at any time, the consent given or request the deletion of his Personal Data, either by filling out a form for this purpose, or upon request to the data protection officer.
We inform you that you have the right to lodge any complaint with the supervisory authority - National Data Protection Commission, Rua de São Bento, nº 148, 3º, 1200-812 Lisboa, Tel. +351 213 928 400, Fax. +351 213 976 832; e-mail: geral@cnpd.pt
We may update our Privacy Policy periodically. On this page, you can consult the latest version of our Privacy and Security Policy/Terms and Conditions
If you have any questions related to the use of your personal data, you can contact our Data Protection Officer through the following email address: info@amorgado.pt
